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Why Your account is suspended & how to avoid this

Five suspension types explained every week.

Amazon Seller Fees: The ultimate guide for 2020

With Amazon’s share of the eCommerce market expected to reach 50% by 2021, more and more merchants are looking to increase sales by joining the marketplace. It’s important to price products competitively, but it’s also vital to factor in Amazon’s fees to ensure you make profit. Make sure you’re fully aware of what it’s going to cost to sell on Amazon with our guide to Amazon seller fees.

Amazon subscription fees

The first step to get started on Amazon is to create an account. Amazon offers sellers two subscription options:

  • The Professional plan: $39.99 per month

  • The Individual plan: No monthly fee

The individual plan has no subscription fee, but users have to pay additional Amazon seller fees of 99c on every item they sell – on top of the referral fees outlined in the next section. The individual plan is only suitable for small merchants or individuals who expect to sell less than 40 items each month.

Those on the individual plan can’t offer gift-wrapping and have to upload listings manually. They are also excluded from selling many products, including jewelry, art, food, luggage, shoes, handbags and DVDs.

On the professional plan, the type and number of products you sell isn’t restricted. These accounts also have a better user experience with access to reports, bulk uploads and inventory tools.

Amazon referral fees

When you sell a product, Amazon’s referral fee is calculated as a percentage of the sales price. In general, this will be between 6% and 20%.

  • Cameras, cell-phones and consumer electronics are charged an 8% referral fee

  • Books, office products and musical instruments are charged 15%

  • Clothing and accessories are charged 17%

  • Gift cards are charged 20%

The percentage is based on the total sales price, excluding taxes. This is the amount paid by a buyer so it includes the item price, as well as any delivery or gift-wrapping costs.

However, when doing the math, all sellers should keep in mind that Amazon also has a minimum referral fee of 30c in place for most products. (In 2019, it significantly reduced these charges.)

So if you sell a box of paper clips for just $1, you might think your referral fee will be just 15c (15%). But you’ll actually be charged 30c as this is the minimum fee Amazon will accept for selling office products.

It’s also worth noting that items like furniture, jewelry and beauty products are charged in two tiers. For example, furniture is charged a referral fee of 15% on the first $200, then this reduces to 10%. So a chair sold for $100 will incur a referral fee of $15 (15%). But for a table sold at $300, you’ll pay 15% on the first $200 ($30) and 10% on the remaining $100 (10%), for a total referral fee of $40.

Amazon closing fees

Closing fees apply to items in Amazon’s media category. A flat fee of $1.80 is charged on every media product sold. This covers:

  • Books

  • DVDs

  • Music

  • Software

  • Video games

  • Video game consoles and accessories

Amazon FBA Fees

One of the biggest decisions new merchants make is whether they will fulfill their own orders or allow for fulfillment by Amazon (FBA). Each side of the FBA Vs. FBM debate has pros and cons, but before deciding you need to be aware of the relevant Amazon FBA fees:

  • Fulfillment fees: Covers the cost of Amazon picking, packing and shipping your orders, as well as handling customer service and returns.

  • Monthly storage fees: Charges for storing inventory in one of Amazon’s fulfillment warehouses.

  • Long-term storage fees: Additional charges for inventory stored at Amazon for over a year.

Fulfillment fees are based on the size and weight of each product; while monthly inventory storage fees are based on the amount of space taken up.

Some points worth noting on Amazon fulfillment fees are:

  • If a product has small dimensions but a hefty weight, Amazon fulfillment fees will be based on weight. Amazon always charges the higher rate.

  • Storage fees soar from October to September; storing a standard-sized item increases from 69c per cubic foot to $2.40.

  • Long-term storage fees come in at $6.90 per cubic foot.

When calculating Amazon FBA fees, don’t forget to include the cost of shipping inventory to Amazon. Taking advantage of Amazon’s Fulfillment services has additional fess that you need to factor into your costs

Additional Amazon Seller fees

Beyond referral fees and Amazon FBA fees, sellers should be aware of:

Refund administration fees: If you refund a customer, Amazon will charge you 20% of its referral fee or a flat fee of $5, whichever is smaller.
Shipping credit costs: If you fulfill your own orders, Amazon will assign shipping credits for every sale to help cover costs. But these credits are often lower than actual shipping costs, so be sure to factor this in.

Once you’ve taken into consideration all of the various Amazon seller fees and the cost of sourcing your products themselves, you need to make sure you have an Amazon repricer that protects your profit whilst winning the Amazon Buy Box.

(An Article written by business2community.com)

Experiencing your account getting suspended will come as a shock for everyone! Why is this happening? Where did I go wrong? What does this mean? 

But no need to panic! This IS fixable! But first we need to understand what this suspension means.


Invalid Buyer Complaints:

This could not even be your fault! It is known that in some cases a competitors file complaints which is inappropriate! This is not a hard suspension to solve.

Wrong Product Description:

We are human and we make mistakes. But miss communicating your product will lead you to a suspension. Make sure you check your product details as frequently as possible to avoid such problematics.

Order Defect Rate: 

The Order Defect Rate (ORD) can reach a maximum of 1%. If it exceeds that percentage due to „Not Received“ complaints or „Defective Item“ or similar, Amazon will suspend your account. If this percentage goes over 2% your Account will be blocked. Do not gamble with this and make sure you check up on your items frequently.

Cancel Rate: 

The name says it all. Cancel Rate stands for the number of cancelled orders by the seller & how frequently the orders have been cancelled. This may be due to stock problems or similar. The threshold rate for this is 2.5%. Make sure this does not happen to you, and if it does make sure you keep this rate beneath the 2.5%.

Late Shipment Rate:

The sent order has exceeded the Maximum Estimated Delivery Date (MAX EDD). Make sure you choose a reliable shipping company as this is not entirely in your hand, but you will be the one suffering the consequences. We can all relate to your order arriving late, so avoid making your clients go through this. Threshold for Late Shipment Rate is 4%. Keep in mind that Late Shipment Rate affects your Order Defect Rate since your client can file a Not Received Complaint (NOTR).

That’s it for this week! Don’t miss our news and subscribe to our news letter to stay updated! See you next week for more AMZNews!